ITEM NO :HESS-003
capacity:300ml
OUTDOOR IDEA
material:double wall stainless steel
you can view our website:www.heecn.net to know more of us
Dear Friends,
Welcome to Yongkang Heecn Stainless steel Co.,Ltd.
We are a professional manufacture and reliable seller in Drinkware at Aliexpress.
We take each order seriously.
We have more than 10 years in export business.
If you have any questions regarding our products or other issues, We try our best to help.
If you have any suggestions for us , pls tell us.
We really appreciate it.All of our products are available for wholesale purpose.
If our dear customers are interested, pls contact us for quotation and shipping information.
We wish you a happy shopping experience at Aliexpress!
Thank you !
——–Yongkang Heecn Stainless steel Co.,Ltd.
more new mugs you can catch it in our website :www.heecn.net
this is sell hot mug in the market ,double wall beer mug /coffee mug
stainless steel handle can pass Dishwasher test
if over 50pcs ,will be have big discount ,once you need more the price will be better ,you can ask us
Shipping and Handling:
- We recommend that you use a confirmed ship to address.
- Leave us your phone No. to us in ship to address or in messages. This could do help in smoothly delivery and parcel safe.
- All items (including priority shipping) are subject to a 1-3 working day handling period before they are dispatched. We will notify all customers via email once their orders have shipped.
- International shipping time basically depend on the shipping program and your location. It is also highly depended on the courier and local customs/duties. And the holiday, bad weather and etc. may delay the shipping.
- We saved your money not on item price but also on shipping charge. We try our can to pick proper shipping program for you and turbo the processing of post. Reasonable charge may takes in case you want speedy shipping program than ours in this list. If so please contact us before make your payment.
- Sorry if shipping delayed by any means even it is out of our control. You will be covered by ourshipping protection program.
Warranty and Return:
- All of our products had been strictly inspected by producer and our own QC before shipping.
- No Hassles – Our top priority is to provide the best possible service; that is why we want to have the best return policy available. If for any reason you are not satisfied with your purchase, you may return the item for a refund. Returns must be in original condition. Once we receive the returned merchandise, we will credit your account within 7 business days. Shipping charges are not included in the refunded price.
- In order to return an item you must contact us to request a Return Merchandise Authorization.
Service and Feedback:
- We know that the secret to running a successful business is keeping our customers happy. We set out to provide our customers with the world-class service!
- You can also be assured that your confidential information will remain just that-confidential. Your name will never be distributed, sold, or rented.
- If you had any unsatisfactory with us please do contact us first. A negative or neutral feedback can’t solve the problem and can’t bring you any best experience of shopping.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aviator Beverages (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://teacoffeeuniverse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
