*1 kind of steaming teapot, 1 kind of boiling teapot
*Made of high-quality borosilicate high heat-resistant glass, insulated copper handle and spring-shaped filter.
*Now, you can make tea without boiling water separately. There is no more natural brewing process!
*It can be used on the stove or in the microwave. To reheat the tea, just put it on an open flame or on a ceramic electric stove, or even put it in the refrigerator to make customized cold brew coffee!
*Are you looking for a gift for that special person-friends, family or yourself? Look no further! Our teapots are elegant in appearance to ensure the best quality, and are ideal gifts no matter what happens. We firmly believe that you will also like it.
Escrow is safe for buyers and sellers, we recommend you to choose Escrow,it supports Credit card,
Money bookers, Visa, Master-card, Western union etc.
If you need to use “other” payments,please contact us ,via mail or message.
Payment should be finished within 7 days, if have some difficult, please notify me.
We only ship to your confirmed address. Please make sure your shipping address is correct before purchase.
All the orders will be shipped out within 1-4 business days upon payment confirmation.
The shipment by China Post Air Mail for less than 2kg goods ,generally it will take 25-45 working days(some countries can be much longer) ,if you need the goods very urgently ,please contact us for DHL etc .We will calculate the shipping cost for you .It always takes about 3-7 days to arrive.
We are not responsible for any custom duty or import tax
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 7 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Your satisfaction and positive feedback is very important to us.
Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.
We will do our best to solve any problems and provide you with the best customer services.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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